Booking & Cancellation Policy
Bookings
Bookings can be made through our website or by contacting Scarborough Surf School directly. Full payment or a deposit may be required to secure a booking.
Participant Responsibility
Participants must arrive on time, follow instructor guidance and inform instructors of any medical conditions or injuries.
Weather and Sea Conditions
Surfing and ocean activities depend on environmental conditions. Sessions may be modified, delayed or cancelled if conditions are unsafe.
Customer Cancellations
More than 7 days notice – Full refund or reschedule
Less than 7 days notice – Reschedule where possible or Gift card.
Less than 48 hours notice or no show – No refund
Gift Vouchers
Gift vouchers are non-refundable and must be used within their validity period.
Governing Law
These terms are governed by the laws of England and Wales.